Last Updated: 1 January 2026 Version 2.4
Privacy Policy manis88 – Malaysian Player Data Protection

At manis88, your privacy is not an afterthought — it is at the core of how we operate. This Privacy Policy clearly and transparently explains how we collect, use, protect, and respect the personal information of every member in Malaysia.

manis88's Data Protection Guarantee
256-bit SSL Encryption
All data is transmitted through fully encrypted channels
No Data Sales
Your information is never sold to any third party
Regular Security Audits
Systems are audited by an independent third party on a quarterly basis
Your Data, Your Control
Access, amend, or delete your data at any time
Malaysian PDPA Compliance
Operating in compliance with the Personal Data Protection Act 2010
256-bit SSL
No Data Sales
PDPA Compliant
User Rights
24/7 Support
manis88's Six Privacy Commitments to Malaysian Players

The core principles that guide how we manage and protect your data

Bank-Grade Encryption

All data transmitted between your device and manis88's servers is protected using 256-bit SSL encryption — the same standard used by Maybank2u and CIMB Clicks. This means no one can intercept or read your information in transit, whether it is your password, payment details, or game records.

Your Data Is Never Sold

Manis88 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to manage your account, process transactions, and improve your gaming experience on the manis88 platform.

Malaysian PDPA Compliance

The Manis88 Privacy Policy is designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a platform serving Malaysian players, we take our legal obligations regarding personal data protection seriously. All data processing is carried out in line with the applicable principles of the PDPA.

Full Control in Your Hands

You have full rights to access all data Manis88 holds about you, request a correction if there are any errors, or request deletion of your data from our systems. The process can be initiated by contacting our support team via live chat or email — no complicated procedures required.

Funds Segregated & Secured

Deposit funds you place into your manis88 account are held in a bank account that is completely separate from the company's operating funds. This means that even in the event of any operational issues, your money remains safe and available for withdrawal. This fund segregation is part of manis88's commitment to financial transparency.

24/7 Security Monitoring

Manis88's security systems operate around the clock to detect and prevent any unauthorised access attempts, suspicious activity, or cyber threats. Every login, transaction, and account change is monitored automatically. Should the system detect any anomaly, our security team will respond immediately.


Section 1

Introduction – Manis88's Commitment to Your Privacy

Welcome to Manis88's Privacy Policy page. We understand that entrusting your personal information to any online platform requires a solid foundation of trust. This Privacy Policy is written in clear, plain language — not confusing legal jargon — so every Malaysian member knows exactly what happens with their data.

Manis88 is an online casino and digital entertainment platform serving players in Malaysia. To operate the platform, we need to collect certain personal information to ensure your account functions correctly, transactions are processed securely, and your gaming experience is continually improved. This Policy transparently explains every aspect of how that data is processed.

Important Note: By registering and using the Manis88 platform, you agree to the collection and use of your information as described in this Privacy Policy. This Policy forms an inseparable part of the Terms & Conditions Manis88. If you do not agree, please discontinue use of our services.

Manis88 acts as the Data Controller under Malaysia's Personal Data Protection Act 2010 (PDPA 2010) for all personal data collected from members of our platform. We bear full responsibility for ensuring your data is processed lawfully, fairly, and transparently in accordance with the PDPA principles in force in Malaysia.

Section 2

Types of Personal Data We Collect

Manis88 only collects data that is necessary for legitimate purposes directly related to the operation of the platform. We do not collect excessive or irrelevant data. The following are the categories of data we collect:

Data Category Example Information Purpose of Collection
Identity Data Full name, MyKad or passport number, date of birth, gender Identity verification, legal compliance, fraud prevention
Contact Information Phone number, email address, residential address Account communications, transaction notifications, customer support
Financial Data Deposit and withdrawal records, eWallet accounts (TNG, GrabPay, Boost, ShopeePay), DuitNow ID, FPX bank account Payment processing, transaction verification, anti-money laundering compliance
Game Data Betting history, slots played, wins and losses, session duration Account management, VIP programme, responsible gaming, platform improvement
Technical Data IP address, browser type, operating system, device used, access logs Account security, fraud detection, platform optimisation
Communication Data Live chat records with support, emails sent, and complaints submitted Issue resolution, support quality improvement, complaint records

Manis88 not collecting sensitive information such as biometric data, health information, or religious beliefs. Full credit/debit card numbers are never stored in our systems — all payment transactions are processed directly by authorised payment providers.

Section 3

How manis88 Uses Your Data

Manis88 uses collected data solely for legitimate, reasonable purposes that are directly related to providing you with platform services. We do not use your data for purposes you would not expect, or in ways that could compromise your privacy.

Primary Uses of Your Data:

  • Account Management: Creating and maintaining your Manis88 account, verifying your identity at login, and processing any account changes you request
  • Transaction Processing: Processes deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX; verifies and processes withdrawals to your preferred account in MYR
  • Gaming Services Provision: Grants you access to play over 1,000 slot titles, Live Casino, lottery, Sports Betting, and poker on the Manis88 platform
  • VIP Programme & Rewards: Calculates and credits VIP points, processes weekly rebates, and awards bonuses based on your gaming activity
  • Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, money laundering, and platform abuse
  • Customer Support: Processing and responding to your inquiries, complaints, and support requests via live chat and email in Bahasa Melayu
  • Legal Compliance: Complying with Malaysian legal requirements including the PDPA 2010 and relevant financial reporting obligations
  • Platform Enhancement: Analysing usage patterns in aggregate (not individual data) to improve platform performance, design, and features

Marketing Communications: Manis88 may send you promotional information, the latest bonuses, and special offers via email or in-platform notifications. You may opt out of marketing communications at any time by updating your communication preferences in your account settings or by contacting our support team. Opting out of marketing will not affect any essential operational communications relating to your account.

Section 4

Sharing Data with Third Parties

Manis88 does not sell, rent, or trade members' personal information to any party for commercial purposes. However, in operating the platform, we may need to share limited data with certain parties under the following circumstances:

  • Payment Providers: Required transaction information is shared with eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banking services (DuitNow, FPX) to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards, which are regulated in Malaysia.
  • Game Providers: Required game session information is shared with providers such as Pragmatic Play, PG Soft, Habanero, and Spadegaming to ensure games function correctly within the manis88 platform. This does not include your financial information or full identity details.
  • Legal Basis: manis88 will disclose required data to law enforcement agencies or regulatory authorities when mandated by Malaysian law, court order, or valid legal process.
  • Technical Support Services: Third-party technical service providers who assist in operating the platform infrastructure may have limited access to data required for their tasks, subject to strict confidentiality agreements.

Data Protection Agreement: All third parties that receive manis88 data are required to sign confidentiality and data protection agreements. We ensure that all third parties adhere to data protection standards equal to or higher than those we practise ourselves. manis88 remains accountable for the security of any data we share.

Section 5

Manis88 Data Security Measures

Manis88 invests seriously in data security because we understand that your trust depends on the confidence that your information is always protected. Below are the security layers we employ to safeguard your data:

  • Encryption in Transit: All data transmitted between your browser and Manis88's servers is encrypted using TLS 1.3 with a 256-bit SSL certificate — making it virtually impossible for any third party to intercept or read
  • Storage Encryption: Sensitive data stored in our databases is encrypted using modern encryption algorithms. Passwords are never stored in plain text — only irreversible cryptographic hashes are retained
  • Layered Access Controls: Only staff with specific authorisation may access user data, and every instance of access is logged and monitored. The "minimum privilege" principle applies — each staff member can only access the data necessary for their role.
  • Real-Time Security Monitoring: Our threat detection system operates 24/7 to monitor for any unauthorised access attempts, cyberattacks, or suspicious activity
  • Regular Security Audits: Manis88's security infrastructure is audited by an independent third party every quarter to identify and address any vulnerabilities
  • Two-Factor Authentication (2FA): We encourage and provide two-factor authentication options for all member accounts to add an extra layer of protection

While manis88 employs best-in-class security measures, no online system can guarantee 100% security under all circumstances. You also play an important role in keeping your account safe — use a strong password, do not share your login credentials, and log out of your account when you are done playing, especially on shared devices.

Section 6

Cookies, Tracking Technologies & Analytics

Manis88 uses cookies and similar tracking technologies to keep the platform running smoothly, enhance the user experience, and analyse how the platform is used. The following are the types of cookies we use:

  • Essential Cookies: Required for the platform to function — this includes maintaining your login session, storing language preferences, and ensuring session security. These cookies cannot be disabled without affecting the platform's core functionality.
  • Performance Cookies: Collecting information about how you use the manis88 platform — such as the most frequently visited pages, time spent, and errors encountered — to help us improve platform performance. This data is collected in aggregate form and does not personally identify you.
  • Functional Cookies: We remember your preferences and settings — such as display resolution, favourite game types, and language selection — to deliver a more personalised experience every time you return to Manis88.

You can manage and delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the Manis88 platform and your gaming experience. For guidance on managing cookies in your browser, please refer to your browser's help documentation.

Manis88 uses internal analytics tools to understand overall platform usage patterns. These insights help us make informed decisions about new features to introduce, games to prioritize, and ways to improve the overall playing experience on the platform.

Section 7

Your Privacy Rights as a Manis88 Member

As a Manis88 member and data subject under Malaysia's PDPA 2010, you have the following rights regarding the personal data we hold about you:

Access Rights

You have the right to request a copy of all personal data Manis88 holds about you. Your request will be processed within 14 business days.

Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request an immediate correction. Contact our support team with the details that need to be updated.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to applicable legal and financial retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. Any such objection will be acted upon immediately, without conditions or obstacles.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another service provider should you wish to do so.

Right to Restrict Processing

Under certain circumstances, you may request that Manis88 restrict the processing of your data while any issue or dispute is being resolved.

To exercise any of the above rights, contact the Manis88 support team via in-platform live chat or email at support@manis88.best. We will verify your identity before processing any data-related request to safeguard your information. All requests will be processed within 14 business days.

Section 8

Data Retention Period

Manis88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. The following are the general data retention guidelines we follow:

  • Active Account Data: Retained for the duration your Manis88 account remains active, plus 7 years after account closure for legal and financial compliance purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering
  • Customer Support Records: Retained for 3 years from the date of last interaction for reference and dispute resolution purposes
  • Security Logs: Retained for 12 months for security investigation and fraud detection purposes
  • Game Session Data: Retained for 24 months for VIP programme management, platform analytics, and responsible gaming purposes

Once the retention period expires, your personal data will be securely deleted or anonymised. Anonymised data (where you can no longer be identified) may be retained for longer for aggregate analytics purposes to improve the Manis88 platform.

Section 9

Child Protection

Manis88 strictly prohibits individuals under the age of 18 from registering or using any of our platform's services. This is not merely a legal requirement — it is our moral commitment to protecting young people from gambling activities.

The Manis88 Platform Is For Users Aged 18 and Above Only: We do not knowingly collect, process, or store any personal data from individuals under the age of 18. If we discover that data from a minor has been collected without our knowledge, the account in question will be terminated immediately and all associated data will be deleted. Parents who suspect their child is using this platform may contact support@manis88.best for immediate action.

At the point of registration, we carry out an age verification procedure to ensure all new members are 18 years of age or older. Further verification with identification documents may be requested at any time, particularly prior to processing withdrawals.

Section 10

Amendments to This Privacy Policy

Manis88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or evolving industry best practices. We are committed to keeping you informed of any material changes.

When we make changes to this Privacy Policy, we will:

  • Updates the "Last Updated" date at the top of this page
  • Displaying in-platform notifications for material changes
  • Sending an email to all active members if changes materially affect their privacy rights

We encourage you to review this Privacy Policy periodically to stay informed about how manis88 protects your data. Continued use of the platform after changes are published constitutes your acceptance of the updated Policy.

Section 11

Contact Us About Your Data Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by Manis88, our team is ready to assist you at any time.

Manis88 takes every privacy inquiry seriously. You can reach us through:

  • In-Platform Live Chat: Available 24 hours a day, 7 days a week, with an average response time of under 2 minutes — your fastest option for urgent inquiries.
  • Email: support@manis88.best — for written requests such as data access, correction, or deletion. Response within 14 business days.

All privacy-related communications will be handled with complete confidentiality. The manis88 support team communicates in Bahasa Melayu and has a full understanding of the Malaysian context.

This Privacy Policy is written in Bahasa Melayu for maximum clarity for our Malaysian users. In the event of any conflict between this language version and any translation, the Bahasa Melayu version shall prevail.

Remember – Your Data, Your Rights

Manis88 fully respects the privacy rights of every Malaysian member

No Data Sales: Your information is never sold to any third party for commercial or marketing purposes
Full Encryption: 256-bit SSL encrypts all communications between you and the Manis88 platform
PDPA Compliant: Our operations are fully compliant with Malaysia's Personal Data Protection Act 2010
Control in Your Hands: Access, amend, or delete your data at any time by contacting support
Independent Audits: Security systems are audited by an independent third party every quarter to ensure the highest standards are maintained
Segregated Funds: Your deposited funds are held separately from the company's operational funds — always secure and available
Your Privacy Protected, Play with Peace of Mind at Manis88

Now that you know how Manis88 protects your privacy, create an account with complete confidence and enjoy over 1,000 of our best games backed by bank-grade data security.

256-bit SSL No Data Sales PDPA Compliant 24/7 Malay Support
Bahasa Melayu